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Privacy Policy, Personal Data Protection Policy, and Communication Disclosure

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Dear Members and Customers,

We would like to inform you about our Privacy Policy, the communications we conduct, the Terms of Use of our website, our practices regarding the processing of your personal data, and your rights under the Personal Data Protection Law.

The following principles apply when your personal data is collected, stored, transferred, or processed in any way by VİNTEMOD.

What Personal Data Do We Collect About You?

1-) Personal Data Provided Directly by You to VİNTEMOD:

  • Basic personal information such as your name, surname, address, email address, and date of birth;

  • Your shopping history;

  • Your payment information;

  • Your marketing and communication preferences.

2-) Personal Data Collected About You from Third Parties:

We may collect some of your personal data from our business partners within the scope of campaigns organized in accordance with legal regulations and with your consent. These personal data may be used to carry out your transactions, offer you products and payment options.

For What Purposes Do We Use Your Data?

Your personal data is used for the following purposes:

  • To contact our customers regarding the terms, current status, and updates of contracts concluded within the scope of the Law on the Protection of Consumers and the Regulation on Distance Contracts, and to provide necessary information;

  • To fulfill the obligations assumed under contracts concluded within the scope of the Law on the Protection of Consumers and the Regulation on Distance Contracts;

  • To provide guidance on products that may be of interest to our customers based on their shopping experiences and to inform them about campaigns;

  • To increase customer satisfaction, to recognize our customers who shop from our website and/or mobile applications, and to use this information in customer base analysis, various marketing and advertising activities, and to conduct surveys electronically and/or physically through contracted organizations;

  • To make recommendations to our customers through our contracted institutions and solution partners, and to inform our customers about our services;

  • To evaluate customer complaints and suggestions regarding our services;

  • To fulfill our legal obligations and exercise our rights arising from the current legislation.

You will be informed more clearly within the scope of the relevant service about the purposes for which this information is collected and how we will use it, if required by law.

With Whom Do We Share Your Personal Data?

We may share some of the personal data we collect with our dealers in accordance with legal regulations and with your consent within the scope of campaigns we organize with our business partners. VİNTEMOD may share the personal data it collects with third parties, in line with your preferences, to help us identify products and services offered by third parties that may interest you for direct marketing activities.

Your personal data may be used for research and statistical purposes, such as analyzing your use of the website and mobile applications, your preferences, and interests.

In compliance with the law, we may use your personal data without notice or explicit consent to prevent crime and fraud, to monitor and/or ensure VİNTEMOD's compliance with the legislation, or to exercise its rights.

Your personal data may be disclosed in the following situations:

  • As required by legislation;

  • To ensure the safety of our employees, the public, or our company;

  • To fulfill a legal process, court order, or legal procedure;

  • In the case of a merger, asset sale, or similar transactions.

To carry out our activities (such as information systems management and storage, data analysis, etc.), we may disclose your personal data to third-party service providers.

Furthermore, unless you opt out of receiving direct marketing messages, we may share your personal data with third parties that assist us with market research and marketing campaigns.

Commercial Electronic Messages

If you have accepted, we may offer you updates and offers for VİNTEMOD's products and campaigns through direct marketing methods (e.g., phone, email, SMS, social networks, mail).

In this context, we may use other personal data provided to us to identify, tailor, and aggregate our products and services, set prices, and help us offer discounts that may interest you.

Protection of Your Personal Data

The matters mentioned above, within the framework of laws, sanctions, our privacy policy, and our responsibilities, your data is not transferred to third parties without your consent. However, as required by our legal obligations and within the limits set by laws, your data is shared with courts and other public institutions.

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